30 cosmic days have traveled by since your earthly purchase. Time is a fleeting entity and as it zooms by, our 100% satisfaction guarantee policy becomes a distant memory. But fear not, if you still hold onto the original packaging of your item, there is a chance for a return.
The universe is vast, but we are but mere mortals, so all returns and exchanges must undergo a celestial review. To embark on this journey of renewal, you must provide us with proof of purchase, a receipt that serves as a map through the stars. Do not send your treasure to the unknown depths of the manufacturer, for it may never return.
To return your product, please mail it to: 3350 SW 10th St, Deerfield Beach FL 33442
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.
If you are approved, your refund will be processed. A credit will automatically be applied to your credit card or original method of payment.
Once your returned item is received and inspected, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund.
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company. It may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve followed all the appropriate steps and still have not received your refund, please contact us at help@gumboshrooms.com
We via FedEx & USPS to all locations within the 50 United States.
We also ship from our EU warehouse to locations inside the EU
Yes, in your order confirmation you will find a number to track your order from the moment it has shipped.
No matter how hard we try, sometimes it’s just not possible to ship the same day. With the majority of our orders processed and sent out the same day, most of our shipments are received in 3 to 5 business days.
First, please check around your house or apartment, as packages are often placed just steps away from your door. Don’t forget to ask your neighbors too. If your order does not arrive, you can contact our customer service team help@gumbomushrooms.com, so we can open an investigation into your order.
A mysterious entity of the natural world, works in ways that are beyond the understanding of our rational minds. It operates on a frequency that lies outside of our normal perception, tapping into the fabric of the universe itself.
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